FAQ

Do I need a doctor referral to obtain the services of a speech therapist?

No, a doctor’s referral is not needed for private S-LP services. However, occasionally insurance companies require a doctor’s referral, so check with your insurer if you plan on using insurance to pay for your private SLP services. A doctor’s referral is likely needed for publicly funded services.

Can I hire a private speech-language pathologist to work with me while I am still in hospital or if I am in a nursing home?

Yes.

Will you travel to me?

Yes. It is often more appropriate to travel to your location in order for therapy to be meaningful and contextually relevant. We travel to your homes, workplace, schools, volunteer sites, cottages etc. We charge 60 cents per km and the same hourly rate that we charge for treatment as that could be time that we spend helping someone in our clinic.

What does your clinic space look like, and is it wheelchair accessible?

Yes, our clinic is located at 1232 Dufferin and is housed in a completely renovated early 1900’s bank building. It was completely gutted in 2013/2014, an elevator was put in, in addition to: three wheelchair accessible bathrooms, a wheelchair accessible boardroom and 4 accessible treatment rooms including one 16X16 foot play-room with a one way mirror and audio. The space is beautiful, clean, modern and bright. If you would like to see pictures of the clinic space go to:

Are speech-language pathologists regulated in any way?

Yes. Much like doctors or dentists, speech-language pathologists must belong to the College of Speech-Language Pathologists and Audiologists of Ontario (www.caslpo.com), their regulating body, in order to practice.

Do I get charged for cancellations and/or no shows?

The full session fee will be billed for no-shows and for sessions cancelled with less than 24 hours notice.

What happens if a cheque is returned by your bank?

An administration fee of $25 will be charged for any cheque returned by your bank for any reason, in addition to any interest charges on overdue amounts.

How am I invoiced?

Payment is required directly following the completion of service. You can pay by Visa, debit, e-transfer (simone@therapyspot.ca), cash or cheque made out to Therapy Spot.

How do I make a payment?

We accept visa, debit, e-transfer, cash, or cheque.

What happens if I don't pay on-time?

Interest is charged at a rate of 2% per month on all outstanding balances.

Can I claim your services with my Extended Health Coverage?

Therapy Spot’s billing relationship is with you. If you wish to use health insurance to cover some of our fees, we can provide some general information, but it is your responsibility to determine and monitor your coverage and to seek reimbursement from your insurer.

Are your services tax deductible?

You may be eligible for a Disability Tax Credit. If so, we can provide you with the information and tax form and sign it for you. It is then up to the Canada Revenue Agency to determine your eligibility. Fees for speech-language pathology services may be claimed as a Medical Expense on your taxes. For a complete list of eligible medical expenses, go to http://www.cra-arc.gc.ca/tx/ndvdls/tpcs/ncm-tx/rtrn/cmpltng/ddctns/lns300-350/330/llwbl-eng.html. There are quite a few deductions you may not be aware of.

Does OHIP cover speech-language pathology?

No. OHIP has never paid for speech-language pathology. Check with your insurance provider, because you may be covered for speech pathology through work, or through your car insurance if you’ve had a car accident.

How much does each speech-language therapy session cost?

Rates vary depending on length of session, location, and/or requested/necessary documentation . Please contact our office to discuss rates or read our handbooks.